Professor Irwin Sarason and doctoral student Jonathan Bricker identified 11 significant causes of air-travel stress:
Late arrival/departure.
Missed connecting flight
Waiting for car rental/hotel/airport shuttle.
Waiting for car rental/hotel/airline check-in.
Wrong directions.
Baggage hand-inspected.
Crowded plane.
Got lost.
Trouble finding the gate.
Lost baggage.
As part of their ongoing research studies, Sarason and Bricker invite travelers to send e-mail in which they share their air-travel experiences—"not just the problems people have, but what have been the successes," says Sarason. Send comments to isarason@u.washington.edu
